FAQ


  • What is a gift card?
    The holder of the gift card can use it to book and pay for a service on the Vaniday website or app. The amount of the gift card will be discounted from the total purchase amount. There is a code on the gift card. Users should enter this code in the coupon field, in the payment section.

  • Where can I spend my card?
    The gift card can be spent on any treatment, at any salon that accepts credit card payment, even if the final amount paid is 0. You can filter out salons that accept credit card by clicking “text” at the top of the page when browsing salons.

  • What if the service I want is more expensive than the amount of my card?
    The amount of the gift card will be discounted from the total purchase amount. If the service you want to book is more expensive, you can pay the rest by credit card.

  • What if the service I want is cheaper than the amount of my card?

    You can book a service that costs less than the total amount of your gift card. The remaining amount will be shown when you enter the coupon code. You will then be able to re-use your voucher and spend the remaining amount on another service or at a later time.

  • I need to cancel my purchase, what should I do?

    Contact customer services at the phone or email contact@vaniday.com.sg

  • How can I check my balance?
    Contact customer services at the phone or email contact@vaniday.com.sg